Once you order your promo swag I will work up a proof for you to review. Proofs are out within 1-2 business days, but may take up to 3 business days to get the proof in the rare occasion.
I ask that you review this proof within 24 hours. Be sure to review everything and review it carefully! Sometimes it is best to have someone else look it over just to be sure all the information is correct.
Once you sign off on the proof the item will go to production and at that point there is no changing anything without incurring a fee.
Production time varies from item to item but on average it is 7-10 business days for production/shipping, rushed options are available.